FaQs

How can I schedule an appointment?

Scheduling an appointment is easy. You can contact the therapist or consultant of your choice directly by phone or email to schedule a session.

Are virtual or in-person sessions offered?

Yes, most therapists provide both virtual and in-person sessions for the convenience and safety of their clients. You can choose the format that best suits your preferences and circumstances.

How long is a typical therapy session?

Therapy sessions typically last 50 minutes. However, the duration may vary based on the specific needs and preferences of the client. Introductory sessions may have different time frames, and this can be discussed during the initial consultation or appointment scheduling process.

What does an introductory session look like?
For clients under age 18, the intro is conducted with the parents or guardians of the client only. A thorough history is taken of the presenting problem as well as an overview of the family. 

For clients aged 18 and older, the intro can be done with or without parents. A thorough history is taken to explore how the presenting problems can be meaningfully resolved.

What is the cost of a therapy session?
In-person: Cost will vary depending on the therapist, however, an introductory session might be 8,000JMD (up to 18,000JMD), and each follow-up session is 6,000JMD (16,000JMD).
Virtual: Cost will vary depending on the therapist, however, an introductory session might be 6,000JMD (up to 14,000JMD), and each follow-up session is 4,000JMD (12,000JMD). 

Payment can be done via bank transfer, cheque, or cash. Ensure to confirm if the therapist you select accepts credit/debit cards.

What is the confidentiality policy for therapists?

Client confidentiality is of utmost importance. Therapists strictly adhere to professional ethics and legal standards to ensure the privacy and confidentiality of all information shared during therapy or consultation sessions.

Can therapists help with specific mental health issues or life challenges?

Absolutely. Our directory consists of specialists with diverse expertise, allowing them to address a wide range of mental health issues, relationship challenges, and life transitions. We'd like to encourage you to reach out and try to match with a professional best suited to your needs.

What if I'm unsure about starting therapy?

It's completely normal to have reservations about starting therapy. Some therapists offer a complimentary initial consultation where you can discuss your concerns and goals. This provides an opportunity to determine if they are the right fit for you and how their services can support your well-being.